Robert R Qhy

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Verified Reviewer

Corporate escalation

Total failure your customer service agent s and supervisors talk over customer intentionally. Lie to customer.

In general talk to customer like they dont matter Santiago, Sergio, and Nicole were completely rude disrespectful and had no intention on assisting customer to resolution.

I will make sure every person. I know closes any and all association with you company

View full review
Loss:
$200
Cons:
  • Will not let you access you money

Preferred solution: I want Nicole and Santiago fired I feel that they will continue unprofessional and rude practices period

User's recommendation: Do not use Dave

Tonya L Green

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Verified Buyer
|

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Verified Reviewer

Identity theft

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Dave Banking - Identity theft
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My device has been hacked; my Gmail, my App Store, my phone number. I have been hacked for 6 years. My name is Tonya Green and my daughter's name is Aaliyah Rodriguez.

View full review
Loss:
$100000
Pros:
  • Identity recovery
Cons:
  • Seeking justice

Preferred solution: Full refund

User's recommendation: Identity theft

Michael K Zjp

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Verified Reviewer

Trying to open new account

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Dave Banking - Trying to open new account

This is my new phone number an would like to order a Dave card an can not open because my new number is already linked to someone else.

So how do I Michael Kendrick open a new account with my new number (509)608-****

Ty,

Michael E. Kendrick

mikeekendrick420@***.com

Would n willing to receive a Dave card at:

13105 E. Cataldo Ave Spokane Valley WA 99216

Michael E Kendrick

View full review
Loss:
$1000
Pros:
  • This is a good opportunity for my settlement
Cons:
  • Waiting to be assigned a account
Kage Pik

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Verified Reviewer
| map-marker New Orleans, Louisiana

Account locked

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Dave Banking - Account locked

I wasn't alerted on my account being locked I have money going into my account today and need my money asap

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User's recommendation: Don't use

Robert W Ezu

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Verified Reviewer

I want to be able to login my account

Dave Banking - I want to be able to login my account

Can you help me with my login? I have a username, rlwalker19, and password, Walker1988$123$. Does my debit card work?

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Preferred solution: I would like to login my account

User's recommendation: I want to login my account

Epsie Iwc
map-marker Johnston, Rhode Island

Can’t access my account

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Dave Banking - Can’t access my account

Been trying to get into my account for a year now and I cant get into it Im getting really frustrated frustrated and I just want to get into it

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Ezell Sdk

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Verified Buyer
| map-marker Dallas, Texas

Account

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Dave Banking - Account
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Keeping my account active and safe from fraud and fraudulent for my account netspend allacess and my dave account so I can have a good idea for my kids and my family so they can build a good life and better future and be able to invest for higher level of success with no one else steeling my dreams and their from identity theft

View full review

User's recommendation: Account

Ezell Sdk

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Verified Buyer
| map-marker Dallas, Texas

Account

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Dave Banking - Account
Dave Banking - Account - Image 2

Protection from fraud from getting money out of my account and keeping it safe from IDENTITY theft with my netspend allacess account and my dave account so I can have a good idea for information on how to secure my insurance and investment for a better future and saving up for my kids and building my credit

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User's recommendation: Fraud and financial services fraudulent

Joshua P Qyv

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Verified Reviewer

Account

Dave Banking - Account

This is Joshua palos I get paid on Thursday as a normal day I was 20 because it was late how do I get that refund or resolved

View full review
Loss:
$20

Preferred solution: Apology

Anonymous
map-marker Pontiac, Michigan

My 100 dollar

Dave Banking - My 100 dollar

My 109 dollar was transfer on 8/16/2024 and I was supposed to receive on 8/19/2024 and it been 3 day still havent received it

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Mickey J Nep

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Verified Reviewer
| map-marker Terre Haute, Indiana

Update Email address

Dave Banking - Update Email address
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Dave Banking - Update Email address - Image 3

So I can have another card sent to my new address the address y'all have on file it's not my current address have money on my card and plus I have a dispute on my account and I need update my new address so I can reset my PIN to my card and have a new card sent to my new address

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User's recommendation: Dave has not done anything what I ask I sent documents and everything

Resolved
Leslie E Whh

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Verified Reviewer
| map-marker San Antonio, Texas

Resolved: Administrative assistance for health care emergency

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Updated by user Jul 15, 2024

Received requested documents via email.

Original review Jul 15, 2024
I needed rapid support from Dave to be able to assist an acutely Ill family member with finances and to be able to submit important paperwork for Medicaid services. I was not able to reach a live person who could directly assist me, only a call ce get person who would or could not connect me with an actual Dave administrative person.

I did finally obtain assistance but it took more than a week and I was significantly delayed getting help for my family member. Dave should have a process in place to be able to engage with customers or family representative to address issues requiring rapid assistance.
View full review
Pros:
  • Simple to use
Cons:
  • Total reliance on a app

Preferred solution: Access to Dave officials

Charles G Ujl

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Verified Reviewer

Taking money from my debit card

Dave Banking - Taking money from my debit card

I've tried to close my account for over a year now and you have been taking money off my debit card every month for over a year would like reimbursed

View full review

Preferred solution: Money put back on my debit card account not sure how much in over a year

Eddie S Wpp

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Verified Reviewer
| map-marker Chicago, Illinois

I have to speak member success team member

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Y'all suck you doing *** on here wasn't even helping anybody fr I need to talk to someone and nobody contacted this is lame asf

View full review
Clarence B Hmk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stop Dispute

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Dave Banking - Stop Dispute

I would like to stop the dispute on my end and I'd like to unfreeze the money. I made a mistake - $197.

View full review

Preferred solution: Apology

User's recommendation: Clarence Baldwin

Shanel N Ugu

It's been 5 hours and I still didn't receive my advance

Dave Banking - It's been 5 hours and I still didn't receive my advance

I requested a loan this morning and I never got it, yet the date for me to repay the loan I never received is listed. Stop scamming people. That's how you all do better.

View full review
Loss:
$30

Preferred solution: Full refund

User's recommendation: Dave’s is scamming us out of our money. They say you get an advance but nothing comes to my account.

Dave Banking FAQs

Rebecca A. Garland
PissedConsumer Reporter

Dave Banking FAQs

Open the company's app and log in using the registered credentials to close Dave's account. Head to Settings and click on Edit profile. You will find this under your name on the app. The next step is to scroll down and click Close my Dave Account. The next step in closing Dave's account is to select the reason for making the decision. Once this is done, confirm the account closure, which will close all your financial accounts with the company.

You can download the Dave banking app from the company's official website. Once the app is installed, log in using the registered accounts. If you cannot complete the Dave Bankng login, click to reset the password. Once logged in, you can carry out various banking functions such as direct deposit, sending a check, recurring transfer, account management, and more. For any assistance, head to Settings.

To initiate Dave Banking log in, open the app and click Join Dave. This is if you do not have an account. Enter your email address, name, and mobile phone number, and create a strong password. If you already have an account, log in using your registered email address, phone number, and password. If you have trouble with the Dave banking sign in, click to reset the password.

To resolve your Dave account locked concern, try resetting your password. If this does not work, try to reach out to the company's support team via different methods of communication. The company's phone numbers are 1-800-633-4466 and 1-844-857-3283. Another way to contact the support team and resolve your Dave account locked issue is to email support@dave.com and davecares@dave.com.

The Dave Banking return policy depends on when a merchant processes a refund to the user's Dave Debit Mastercard. The return can take ten business days for the funds to appear in the registered account. In case of any voids or cancellations before they settle, there may still be an authorization hold on the card. Contact the support team for personalized assistance if this does not resolve the query.

The owner of Dave Banking is Jason Wilk. He is an American entrepreneur who is both the founder and CEO of Dave.

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