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Dave Banking

Dave Banking

dave.com
What is your customer experience with Dave Banking?

Dave Banking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Dave Banking has a 1.8 star rating from 1,242 reviews, with 18% likely to recommend and a largely unfavorable distribution; consumers report high price level, frequent account holds, and many request refunds.

Key Takeaways for Future Customers

  • Check recent Dave Banking reviews for issues with account locks and service response times.
  • Expect difficulty reaching live customer service for billing, refunds, or membership questions.
  • Monitor subscriptions and $3 charges closely and document communications.

Negative Feedback / Risk Areas

  • Unauthorized or repeated withdrawals and disputes over refunds.
  • Accounts placed on hold or closed without clear notice.
  • Poor responsiveness from support and trouble accessing funds or cards.

Positive Feedback

A small number of users report successful direct deposit and quick advances when the service worked for them.

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Media from reviews

Dave Banking - Lost my card
Dave Banking - I have not received a payment that was returned from my phone carrierDave Banking - AccountDave Banking - Account - Image 2Dave Banking - Account - Image 3Dave Banking - Account - Image 4Dave Banking - Account - Image 5
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Show reviews that mention
account money card dave bank phone service customer customer service app
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Becky W Zfn
map-marker Tulsa, Oklahoma

Having trouble linking my account

My name is Becky Williams. Could somebody from Dave please call me back at 479-585-****?

I cannot get my bank account to link with your Dave. I need some help.

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Tori J Dpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mobile, Alabama

They stole money out my personal bank account and I never received a loan

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AI Highlights
  • - Claims the company refused a cash loan and withdrew funds after closing Dave account.
  • - Refund email says a refund was issued; funds not in account.
Dave Banking - They stole money out my personal bank account and I never received a loan
Updated by user Feb 05, 2026

Dave stole money out of personal bank account without my authorization or approval then said I was getting a refund and I never received the refund and I never even got a loan from this company I was denied so what makes them think they can deny my loan but turn around and steal money out of my personal bank account so I've contacted a lawyer last week and he's working my case

Updated by user Jan 22, 2026

They claim to give me a refund but yet it's not in my account and they never should've went into my account without my authorization I guess they think I would pay attention to my account and missing money but I have my bank app on my phone so no one can steal out my account and I don't no about it cause I get direct messages to my phone after every transaction,this is a horrible stealing *** company never ever use them if you want to borrow money go to cash app it's faster better and low interest rate on paying back to them but please don't use them they are dishonest thieves!!

Original review updated Jan 22, 2026
This company is a *** scam,they think they can refuse you for a cash loan then steal money out of your personal bank account after you've closed your Dave account how tf can they legally do that and I'm not having it I'm contacting my lawyer he will have a field day with them in court!I just don't understand and I just received an emailed saying I got refunded back from wtf they stole out my account and yet it's still not in my account so I'll call my bank and report it as fraud and let them know I didn't authorize that transaction that dave stole my money then contact my lawyer I will never recommend them to anyone they are nothing but lying thieves and should be out of business!
Loss:
$3
Cons:
  • Will steal out of your personal back account even after you close your account with them and never received a loan ever from dave

Preferred solution: Full refund

User's recommendation: Don't do business with this company they will steal money out of your *** personal account and mind you I closed my dave account yesterday after I was refused a loan so I closed it woke up this morning and while watching tv they steal money out my PNC account for what reason when I closed the Dave account and never received a loan?

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Virgil C Bse

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lost my card

AI Highlights
  • - I lost it at Walmart; no one turned it in.
  • - Someone had to find it and should have returned it.
  • - People aren't as neighborly as they used to be.
Dave Banking - Lost my card

I lost it in Walmart, that's all. But no one turned it in.

So people better be more aware of their surroundings. I know that someone had to find it and they should have done the right thing.

People are not the same way that they used to be. I guess you can believe that people really are not neighborly.

Loss:
$500
Pros:
  • I can only say that it was my fault

Preferred solution: Nothing because it was my fault and not Dave's in any way

User's recommendation: Be careful

View full review
Tabatha T Jmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Turlock, California

Account

AI Highlights
  • - Three other MasterCards linked to my Davis account; digits 6240 and 6767.
  • - I dispute knowledge of this; identity is hacked, and I am owed $5,346.16.

Okay I have started dispute you guys tonight at saying that I had the knowledge I had no knowledge about that there was three other MasterCards link to my Davis account and the numbers were 6240-**** last four digits and then 6767 I have proof that I didn't know nothing about this my whole identity has been hacked stolen and all that stuff and you guys are trying to tell me that I had knowledge of it which is not right you guys owe me $5,346.16 and I'm going to need that money thank you

Loss:
$5

Preferred solution: I need a full refund for the money that you guys owe me

User's recommendation: Here is the profile

View full review
Tabatha T Jmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Turlock, California

Because I want my money if not I'm going to sue you guys and forget

AI Highlights
  • - I was not notified of all account transactions.
  • - I need to speak to a representative immediately.
  • - I want my money back, $5,364.16.

They said I was notified of all the transactions that happened on my account. I was not notified, and I need to talk to somebody right now.

These are some of the hackers that were on my phone case.

I didn't know anything about these guys, and I want my money. $5,364.16 is what you guys owe me.

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Onesimo Fgl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Disputes not investigated

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AI Highlights
  • - Unauthorized charges: $1,293 and $190; only $190 provisional credit offered.
  • - Poor service; no investigation and refund denial despite proof.

My money was taken out of my account, I reported the unauthorized transactions and they broke it up into 2 cases. One totalling $1,293 and $190.

I was informed that only the $190 was eligible for a provisional credit on the tenth day if they could not resolve it by then. Of course, they didn't care and didn't want to do anything. They didn't do any investigation. They flat out denied my money being refunded they were rude the entire time and they were not empathetic at all.

I have proof but they didn't say they needed it or anything else I provided a police report number and I went to idemtitytheft.gov and they said "we see your card was locked and unlocked so therefore your claim is denied you will not receive any provisional credit and then case is closed". I called so many times to see what I should do to help they just said nothing there was always silence on the other end, they hung up on me several times i don't have bad reception. And they told me the night before I should of just gotten my money back that they didn't need anything were always so uncaring so rude and just wanted to not talk to me. I have been a Dave customer over 14 years.

Im changing banks. Because after all thse years I can only get a very small advance and it doesn't matter if you pay it back so many companies are such crooks. But they don't want to do any work, it almost seems as if the people who work there have absolutely no history of working in banking, it's so hard to get anyone on the phone and then they act like children and that they have no idea what they are even doing. They got everything I told them all mixed up because they don't care.

They probably are playing video games while pretending to talk to me because most the time no one was even paying attention. But it's not their money so they didn't care. I want my money back. They didn't check anything the information I gave them was useless because they didn't check one thing and I feel so cheated.

I have had my share of issues with them but this is the worst and the worst customer service ever. I don't recommend banking with them ot getting any advances because you won't get much of anything anyway. Im filing complaints rather than try to deal with their uneducated meathead employees and their attitudes are so bad so careless and they lied about everything. Im done with using them for anything.

I want my money back and I have to find other options because these are probably high school drop outs that work there because they are so uneducated on how banking works.

Im.in disbelief at how little they care too. Smdh

User's recommendation: Don't use this bank or fot an advance

View full review
Kailon Tnt
map-marker Lindenhurst, New York

Lost Dave Card.

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Dave Banking - Lost Dave Card.
Dave Banking - Lost Dave Card. - Image 2
Updated by user Mar 30, 2026

I lost my Dave physical card and I am requesting a new Dave card. Thank-you very much. Luis Raul Andreu.

Original review Mar 29, 2026

I lost my physical Dave Card and need a replacement physical Dave Card. Thank-you very much.

I appreciate your assistance in this matter. Luis Raul Andreu.

View full review
Mark B Nbw
map-marker Philadelphia, Pennsylvania

I have not received a payment that was returned from my phone carrier

AI Highlights
  • - There should be a better way to communicate with customers.
  • - East Coast resident notes time difference with Coastal Community bank.
Dave Banking - I have not received a payment that was returned from my phone carrier

Provide a better way to communicate with the customer. Im living on the East Coast and the time is very different from Coastal Community bank. There should be a way to contact someone about issues concerning the nn

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Resolved
Doris C Yon

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Can't login to my account

Updated by user Mar 10, 2026

Company fixed the issue and I have been provided with apology.

Original review Mar 09, 2026

Why is my account closed and why can't I log in? I tried to change my password.

I sent everything in that you asked for. Why still can't I get into my account?

Preferred solution: Get into my account to set up a bank account with it

View full review
Danisha Pbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get any help at all I have spent 4 days with no help

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Updated by user Apr 05, 2026

I have not gotten anything responded from y’all at all. I would like to get a phone call back 352-260-****.

My name is Carol Smith. I’ve been trying four days. This is beyond ridiculous.

It seems like you’re making a lot of false promises and I’ve just about had it so please respond back to me. I have never in my life gone through some *** like this.

Original review Apr 05, 2026

I need to speak to someone and that is not happening it would be nice to talk to someone that could help this is a matter of asap!! Phone number 352260**** Carole sby

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Resolved
Tatiyanna Rwc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Hacked card

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AI Highlights
  • - Prefers calling over text for lost/stolen cards; 24-hour replies are slow.
  • - Card unused about 10 months; three unfamiliar logins occurred.

I called before the lost or stolen card I don't like doing it by text message that it's like 24 hours before you get a response and I don't like how they're doing that reporting it's not right you should be able to call it in and cancel your card or do whatever you need to do it's the first time I've used this card and I don't know probably 10 months and it was three additional logins which I did not do just a mess and the guy says well I'll have to call you back why

User's recommendation: Be prepared

View full review
Resolved
Robyn T Qpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fresno, California

Resolved: Acct closed

My account is closed, yet I've been billed monthly for their service, and there is absolutely no way to contact them. I've sent several emails with no response.

I'm now filing a complaint with Better Business Bureau. Do not use!!!

Loss:
$20
Cons:
  • Everything about the company

Preferred solution: Full refund

View full review
Jennifer V Vmf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Jennveracka@***.com

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AI Highlights
  • - Dave locked my card for suspected activity; it won't unlock for at least five days.
  • - Tonight at 12 AM, automatic payments may fail due to the lock.

Dave locked my card because they said there was suspicious activity. I never reported that I need my card unlocked right now because I owe bills that come out automatic tonight at 12 AM.

They wont unlock my card for at least five days.

This is complete *** I can confirm anything they want right now but they wont allow me so they keep saying I need to do it in five days. This is complete ***

Preferred solution: My card unlocked right now

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Heidi T Llp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They think i have an account because my ex boyfriend linked my card without my permission

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AI Highlights
  • - I do not have a Dave account.
  • - I have been charged repeatedly.
  • - Two days ago they tried to charge my account again.
  • - How do I stop them?

I do not have a Dave account I have been charged over and over even disputed the charges this was a month ago and yet 2 days ago they tried to take money from my account again. How do I make them stop ?

Loss:
$50

Preferred solution: Full refund

User's recommendation: Do not use this app you cant get any problems solved

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RUTH C Ist

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Hello, my name is ruth Colbert im a...

AI Highlights
  • - Ruth Colbert asks how to move a $75 loan deposited to Dave Mastercard into her bank.
  • - She ordered a Dave card to avoid double charges but never got it.

Hello, my name is Ruth Colbert. I'm a member of Dave.

I have an important question. My question is: I tried to deposit the $75 loan in my bank account but pushed the wrong account. It went on the Dave Mastercard, but I don't have a card.

How can I transfer this loan into my account without getting double charged? I ordered a Dave card but never received it.

Loss:
$75

Preferred solution: Full refund

View full review
Betty M Mll

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Gainesville, Florida

Transaction problems

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Very good so far. I'm still waiting for the issue to be resolved. My experience with them has been very good.

View full review

Dave Banking FAQs

Rebecca A. Garland
PissedConsumer Reporter

Dave Banking FAQs

Open the company's app and log in using the registered credentials to close Dave's account. Head to Settings and click on Edit profile. You will find this under your name on the app. The next step is to scroll down and click Close my Dave Account. The next step in closing Dave's account is to select the reason for making the decision. Once this is done, confirm the account closure, which will close all your financial accounts with the company.

You can download the Dave banking app from the company's official website. Once the app is installed, log in using the registered accounts. If you cannot complete the Dave Bankng login, click to reset the password. Once logged in, you can carry out various banking functions such as direct deposit, sending a check, recurring transfer, account management, and more. For any assistance, head to Settings.

To initiate Dave Banking log in, open the app and click Join Dave. This is if you do not have an account. Enter your email address, name, and mobile phone number, and create a strong password. If you already have an account, log in using your registered email address, phone number, and password. If you have trouble with the Dave banking sign in, click to reset the password.

To resolve your Dave account locked concern, try resetting your password. If this does not work, try to reach out to the company's support team via different methods of communication. The company's phone numbers are 1-800-633-4466 and 1-844-857-3283. Another way to contact the support team and resolve your Dave account locked issue is to email support@dave.com and davecares@dave.com.

The Dave Banking return policy depends on when a merchant processes a refund to the user's Dave Debit Mastercard. The return can take ten business days for the funds to appear in the registered account. In case of any voids or cancellations before they settle, there may still be an authorization hold on the card. Contact the support team for personalized assistance if this does not resolve the query.

The owner of Dave Banking is Jason Wilk. He is an American entrepreneur who is both the founder and CEO of Dave.

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