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Dave Banking

Dave Banking Reviews

dave.com
What is your customer experience with Dave Banking?

Dave Banking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Dave Banking reviews show a 1.8 star rating from 1295 reviews, 17% would recommend, and a largely unfavorable rating with consumers mostly dissatisfied.

Key Takeaways for Future Customers

  • Frequent account access and login problems reported.
  • Many request refunds and report unexpected billing or subscription fees.
  • Difficulty reaching live customer service for membership or account issues.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unauthorized debits and monthly $3 charges.
  • Reports of accounts locked or closed with funds unavailable.
  • Poor dispute resolution and slow or no refunds.

Positive Feedback

No consistent pros found; a few users mention successful direct deposit setup or a helpful representative.

View full overview ›

Media from reviews

Dave Banking - They have put my account on hold for no reason nobody has my account...
Dave Banking - Can’t transfer moneyDave Banking - Money removed from my bank account that I did not authorize by the Dave appDave Banking - WithdrawalDave Banking - My closed account of Robbie LewisDave Banking - I have a closed account that has $4,000 in it and I haven't received my...Dave Banking - I haven't received my $4,000 from my closed account
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Jatrina T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Someone used my account number to make...

Someone used my account number to make a transaction without my consent Im filing a fraud complaint due to me not knowing about this account not a member of Dave

Loss:
$57

Preferred solution: Full refund

User's recommendation: Not to use someone ibanking information without consent

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Justin C Qna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paducah, Kentucky

They have put my account on hold for no reason nobody has my account information but me I need to pay bills and got my kids food but I can't cause of Dave messing with my account

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Dave Banking - They have put my account on hold for no reason nobody has my account...

They have put a,protected hooks on my account I can't pay bills or get food for my kids tto eat here

Loss:
$1378
Pros:
  • Fixing to drop them
Cons:
  • This is the 2 and time

Preferred solution: My account unlocked

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Theodore H Lgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money removed from my bank account that I did not authorize by the Dave app

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Dave Banking - Money removed from my bank account that I did not authorize by the Dave app

The number that was provided was not for Dave's customer service; it was for MasterCard customer service. I would not recommend it.

Loss:
$3
Cons:
  • Remove money from your account and then refuse to refund it

Preferred solution: Full refund

User's recommendation: Would not recommend it using the day that

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Amber H Tea

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Murfreesboro, Tennessee

Can’t transfer money

Dave Banking - Can’t transfer money

I've been transferring money on my Chime app from my Dave account, and it's saying that the cardholder is declining my transfer.

Preferred solution: Problem fixed

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Michael D Grk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawal

Dave Banking - Withdrawal

I've been trying all morning to withdraw cash to an external account. I have chatted about eight times. Nobody can resolve this matter, please help.

Pros:
  • Easy access
Cons:
  • When the app does not work you are screwed

Preferred solution: Deliver product or service ordered

User's recommendation: Speak with a live agent

View full review
Robbie L Arq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

My closed account of Robbie Lewis

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Dave Banking - My closed account of Robbie Lewis

I have $4,000 in my bank account. Before it was closed, I haven't received my check in the mail to the address on file: 3620 Castefield Ln, Fayetteville, NC 28306.

It's been at least 3 months.

Could you please let me know something ASAP about this matter? I am enclosing a bank statement to prove my address as well.

Loss:
$4

Preferred solution: Full refund

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Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Haven't received my money from my closed account

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Dave Banking - Haven't received my money from my closed account

My account was closed about 3 plus months ago I had $4,000 the account and I haven't received a check in the mail to my address 3620 Castefield Ln Fayetteville NC 28306 I did everything that was required. I sent a picture of my Driver's license.

So I'm trying to find out why I haven't received my check. Please let me know something on this matter ASAP Thank Robbie Lewis

User's recommendation: Can't say right now but I'm very uncomfortable happy

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Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I haven't received my $4,000 from my closed account

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AI Highlights
  • - The account was closed almost 4 months ago and $4,000 has not been received at the listed address.
Dave Banking - I haven't received my $4,000 from my closed account

My account was closed almost 4 months ago I had $4,000 in the account I haven't received my money to the address I had listed on the account which is 3620 Castefield Ln Fayetteville NC. 28306 so I'm trying to find out why my funds haven't came to my house. Could you please let me know something about this matter ASAP Thank you respectful submitted Robbie Lewis

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Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I have a closed account that has $4,000 in it and I haven't received my check in the mail

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Dave Banking - I have a closed account that has $4,000 in it and I haven't received my...

My Dave account was closed about 4 months ago I had $4,000 in my account. I haven't received the check in the mail to the address I have on the account. I'm trying to find out why my money is being held up could you please let me know something about this matter ASAP Thank respectfully submitted Robbie Lewis

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Angela F Bjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company hung up on me how can they help a pissed off customer

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Dave Banking - This company hung up on me how can they help a pissed off customer

Don't and never had an account, and *** has been withdrawing $1.00 out of my account unauthorized since 2023. I am a disabled senior citizen.

*** is taking money from my account unauthorized.

I have never had ***, and I'm having an investigation done. Stealing from a disabled senior citizen, every month since 2023, $1.00 has been withdrawn automatically out of my personal account without authorization.

Preferred solution: Full refund

User's recommendation: Don't call

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aaron s Bcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Dispute

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AI Highlights
  • - Unauthorized transactions occurred during incarceration; access was blocked.
  • - Dispute denied; authenticated logins cited; evidence not accepted.
Updated by user Aug 04, 2026

customer service literally did nothing to help

Original review Jul 20, 2026
I am posting this to document my experience with Dave's dispute process. I discovered unauthorized transactions on my Dave account after I was released from incarceration.

I was incarcerated in El Paso County, Texas, from January 24, 2026, through May 14, 2026, and during that time I did not have possession of my phone, debit cards, or personal property. I could not access my account or authorize transactions while I was incarcerated. After my release, I reported the unauthorized transactions to Dave. My dispute was denied because Dave stated there were frequent authenticated logins and discrepancies and/or inconsistent details in the information I provided.

I appealed the decision and submitted the additional evidence Dave requested, including: * Official incarceration records and release paperwork. * Screenshots showing my account was accessed from devices I have never owned, including an Android TCL device, an Android Motorola device, and an Apple iPhone. * Screenshots showing attempts to add my debit card to Apple Wallet and Google Wallet during my incarceration. * Emails from Dave warning me about unusual login activity.

* Documentation showing other personal accounts were compromised during the same period. Despite providing the requested documentation, I received another denial based on the same explanation regarding authenticated logins. Dave has not explained how it concluded that I personally authorized the activity while I was incarcerated and unable to access my phone or account. Dave has since closed my account.

Because it is closed, I cannot access my account history or speak with a customer service representative by phone. The automated phone system simply informs me that my account is closed and disconnects the call. I have also filed a complaint with the Consumer Financial Protection Bureau (CFPB) because I believe my evidence deserves a complete and fair review.

I am not asking for special treatment. I am asking Dave to fully consider the evidence I submitted, explain the basis for its decision, and fairly investigate my dispute.
Loss:
$4500

Preferred solution: Full refund

View full review
1 comment
Guest

file a complaint with the federal trade commision ( free tap report fraud at top of site) the doj dept. of justice ( might want to search on where or who ) as for dave responding to you, i wouldnt expect much beyond a script non answer banks will close accounts just to not help someone

Marie S Vaw
map-marker Las Vegas, Nevada

Missing money and frozen account

Dave Banking - Missing money and frozen account

My money was stolen and account deleted don't bank with *** . I had over 500 dollars in my account and they cancelled the transfer and denied any other transactions.

Loss:
$530
Pros:
  • No pros
Cons:
  • Theft and holds with no live agents available

Preferred solution: Full refund

User's recommendation: Don't bank with dave

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Tito R Txq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

Can't log in won't let me correct my email or phone number it says I does not match

AI Highlights
  • - Cannot log in; card and email mismatch due to an email typo.
  • - Money charged for membership; please call to resolve login, phone, and Chrome issues.

It will not let me get into my account they see my card and email don't match I did have I did a typo on my email and I can't correct it and also my phone number I don't understand what you want want you took money out of my account so I am a member please let me please call me as soon as you can so we can get this over with it's all these issues I cannot talk to anybody because it will not let me just something about allowing Chrome for my speaker to use my speaker and I don't know what that's all about so please give me a call so we can solve this problem I've been trying to get a hold of you for for a while now and to know success I am very pissed because you did take money out of my account for my membership and I still can't get into it please help me resolve these problems thank you

No bad service

Loss:
$3

Preferred solution: To get my funds and to recognize me as one of your customers I am a member you took money out and I still got can't get through solve the issues with my phone and my email so we can continue business thank you very much

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Anonymous
map-marker Memphis, Tennessee

Locked out of my card

AI Highlights
  • - There was an Amazon purchase attempt while at work.
  • - The card is locked due to that purchase.
  • - The last card use was Thursday at 12:52.
Dave Banking - Locked out of my card
Dave Banking - Locked out of my card - Image 2

My name is *** & I am writing u through text because on June 25, 2026 I saw a text saying that someone else tried to make an Amazon purchase while I was still at work & also the last time that I used my card was Thursday morning at 12:52 cause that is when my check got on my card now the issue that I am having now is due to that Amazon purchase my card is locked.

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Resolved
Cassandra C Afc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Not sure why allof a sudden suspect suspicion on a trip or vacation crazy i been with Dave over 7 years or more

Updated by user Jul 27, 2026

not sure. NA havent really understood the full issue yet or problem.

Original review Jul 12, 2026

I need my information verified I can't get in contact.I can't get into the app everything is blocked n locked up.No one has followed up.or sent me an Suspicious for what and I turned on the international usage button.I can even use the app my emergency money on lock up im not a child and do not steal my money all I have left of what u see Im on a trip and need it and its not even no where near 300 bucks

Loss:
$275

Preferred solution: Access to my money

View full review
Tito R Txq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Omaha, Nebraska

J you just need you to call me so I can be a member of your program my you did take money out of my account I can't get into my account because when you want to accept my number or my card or my email

AI Highlights
  • - Cannot reach support after multiple calls.
  • - Card number not recognized; email/phone mismatch.
  • - Asks for a callback to resolve refund and access.

They should have a place where we could contact you very easy instead of going through all this b*****I've tried several times to call you nobody would answer wouldn't can I get my cards number they said it's not recognizable and that my email and my phone call don't match why did you take money out of my account if they don't batch and why can't I get the the money that I asked for $75 please give me a call because this is not very nice of you guys to do this for a couple of days now and I can't do nothing I can't even call you when I email you you don't know what's going on and I can't even get into correcting in the settings for my phone number and my email thank you very much please give me a call g

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Dave Banking FAQs

Rebecca A. Garland
PissedConsumer Reporter

Dave Banking FAQs

Open the company's app and log in using the registered credentials to close Dave's account. Head to Settings and click on Edit profile. You will find this under your name on the app. The next step is to scroll down and click Close my Dave Account. The next step in closing Dave's account is to select the reason for making the decision. Once this is done, confirm the account closure, which will close all your financial accounts with the company.

You can download the Dave banking app from the company's official website. Once the app is installed, log in using the registered accounts. If you cannot complete the Dave Bankng login, click to reset the password. Once logged in, you can carry out various banking functions such as direct deposit, sending a check, recurring transfer, account management, and more. For any assistance, head to Settings.

To initiate Dave Banking log in, open the app and click Join Dave. This is if you do not have an account. Enter your email address, name, and mobile phone number, and create a strong password. If you already have an account, log in using your registered email address, phone number, and password. If you have trouble with the Dave banking sign in, click to reset the password.

To resolve your Dave account locked concern, try resetting your password. If this does not work, try to reach out to the company's support team via different methods of communication. The company's phone numbers are 1-800-633-4466 and 1-844-857-3283. Another way to contact the support team and resolve your Dave account locked issue is to email support@dave.com and davecares@dave.com.

The Dave Banking return policy depends on when a merchant processes a refund to the user's Dave Debit Mastercard. The return can take ten business days for the funds to appear in the registered account. In case of any voids or cancellations before they settle, there may still be an authorization hold on the card. Contact the support team for personalized assistance if this does not resolve the query.

The owner of Dave Banking is Jason Wilk. He is an American entrepreneur who is both the founder and CEO of Dave.

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