Skip to content
Dave Banking

Dave Banking Reviews

dave.com
What is your customer experience with Dave Banking?

Dave Banking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.8 star rating from 1288 Dave Banking reviews; 17% would recommend. Consumers are mostly dissatisfied with reliability and price level.

Key Takeaways for Future Customers

  • Expect persistent customer service hurdles when seeking live support.
  • Common customer complaints include unauthorized charges and refund requests.
  • Issues reported with account access, card loss, and membership billing.

Negative Feedback / Risk Areas

  • Frequent reports of poor customer service and inability to reach a live person.
  • Multiple claims of money taken without authorization and slow refund resolution.
  • Problems with account verification, locked accounts, and membership charges.

Positive Feedback

Occasional reviewers noted a helpful representative, but no consistent pros proven in the reviews.

View full overview ›

Media from reviews

Dave Banking - Can’t transfer money
Dave Banking - Money removed from my bank account that I did not authorize by the Dave appDave Banking - WithdrawalDave Banking - My closed account of Robbie LewisDave Banking - I have a closed account that has $4,000 in it and I haven't received my...Dave Banking - I haven't received my $4,000 from my closed accountDave Banking - Haven't received my money from my closed account
View all media ›

Dave Banking Collective Complaints

users

Make your complaint harder to ignore

Unite consumers around your issue, encouraging Dave Banking to respond and resolve.

Marie S Vaw
Marie S Vaw
Las Vegas, Nevada

Missing money and frozen account

My money was stolen and account deleted don't bank with *** . I had over 500 dollars in my account and they cancelled the transfer and denied any other transactions.

I'm not even 56 years old.

This all started with a small 13 dollar dispute that they already refunded.ik not understanding why it's under investigation in the first place. I have them all the information asked for to verify my Identity.

View full complaint ›
Show reviews that mention
account money card bank phone dave service app customer customer service
Filter review
Sort by
rachel s Jkf
map-marker Kalamazoo, Michigan

Account locked

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - A live agent filed an unwanted transfer dispute, which was canceled.
  • - I'm locked out for a week, causing hardship with bills and essential needs.

I asked about a transfer on my account with the live agent, and they filed a dispute. I didn't want that.

I got them to cancel it, and I've now been locked out of my account for a week. My electric is off, my car payment is due, my child needs school clothes, and I can't do anything because of the hold on my account. I need this fixed now!!! Dave is ruining my life ???

single mom!!! Help!

Loss:
$704
Pros:
  • Easy to use
Cons:
  • Lack of contact

Preferred solution: Full refund

User's recommendation: Nope. No way to contact anyone when you have an issue

View full review
Theodore H Lgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Money removed from my bank account that I did not authorize by the Dave app

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - Money removed from my bank account that I did not authorize by the Dave app

The number that was provided was not for Dave's customer service; it was for MasterCard customer service. I would not recommend it.

Loss:
$3
Cons:
  • Remove money from your account and then refuse to refund it

Preferred solution: Full refund

User's recommendation: Would not recommend it using the day that

View full review
Michael D Grk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawal

Dave Banking - Withdrawal

I've been trying all morning to withdraw cash to an external account. I have chatted about eight times. Nobody can resolve this matter, please help.

Pros:
  • Easy access
Cons:
  • When the app does not work you are screwed

Preferred solution: Deliver product or service ordered

User's recommendation: Speak with a live agent

View full review
Robbie L Arq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

My closed account of Robbie Lewis

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - My closed account of Robbie Lewis

I have $4,000 in my bank account. Before it was closed, I haven't received my check in the mail to the address on file: 3620 Castefield Ln, Fayetteville, NC 28306.

It's been at least 3 months.

Could you please let me know something ASAP about this matter? I am enclosing a bank statement to prove my address as well.

Loss:
$4

Preferred solution: Full refund

View full review
Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Haven't received my money from my closed account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - Haven't received my money from my closed account

My account was closed about 3 plus months ago I had $4,000 the account and I haven't received a check in the mail to my address 3620 Castefield Ln Fayetteville NC 28306 I did everything that was required. I sent a picture of my Driver's license.

So I'm trying to find out why I haven't received my check. Please let me know something on this matter ASAP Thank Robbie Lewis

User's recommendation: Can't say right now but I'm very uncomfortable happy

View full review
Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I haven't received my $4,000 from my closed account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The account was closed almost 4 months ago and $4,000 has not been received at the listed address.
Dave Banking - I haven't received my $4,000 from my closed account

My account was closed almost 4 months ago I had $4,000 in the account I haven't received my money to the address I had listed on the account which is 3620 Castefield Ln Fayetteville NC. 28306 so I'm trying to find out why my funds haven't came to my house. Could you please let me know something about this matter ASAP Thank you respectful submitted Robbie Lewis

View full review
Robbie L Gny

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I have a closed account that has $4,000 in it and I haven't received my check in the mail

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - I have a closed account that has $4,000 in it and I haven't received my...

My Dave account was closed about 4 months ago I had $4,000 in my account. I haven't received the check in the mail to the address I have on the account. I'm trying to find out why my money is being held up could you please let me know something about this matter ASAP Thank respectfully submitted Robbie Lewis

View full review
Angela F Bjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company hung up on me how can they help a pissed off customer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - This company hung up on me how can they help a pissed off customer

Don't and never had an account, and *** has been withdrawing $1.00 out of my account unauthorized since 2023. I am a disabled senior citizen.

*** is taking money from my account unauthorized.

I have never had ***, and I'm having an investigation done. Stealing from a disabled senior citizen, every month since 2023, $1.00 has been withdrawn automatically out of my personal account without authorization.

Preferred solution: Full refund

User's recommendation: Don't call

View full review
aaron s Bcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Albuquerque, New Mexico

Dispute

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unauthorized transactions occurred during incarceration; access was blocked.
  • - Dispute denied; authenticated logins cited; evidence not accepted.
Updated by user Aug 04, 2026

customer service literally did nothing to help

Original review Jul 20, 2026
I am posting this to document my experience with Dave's dispute process. I discovered unauthorized transactions on my Dave account after I was released from incarceration.

I was incarcerated in El Paso County, Texas, from January 24, 2026, through May 14, 2026, and during that time I did not have possession of my phone, debit cards, or personal property. I could not access my account or authorize transactions while I was incarcerated. After my release, I reported the unauthorized transactions to Dave. My dispute was denied because Dave stated there were frequent authenticated logins and discrepancies and/or inconsistent details in the information I provided.

I appealed the decision and submitted the additional evidence Dave requested, including: * Official incarceration records and release paperwork. * Screenshots showing my account was accessed from devices I have never owned, including an Android TCL device, an Android Motorola device, and an Apple iPhone. * Screenshots showing attempts to add my debit card to Apple Wallet and Google Wallet during my incarceration. * Emails from Dave warning me about unusual login activity.

* Documentation showing other personal accounts were compromised during the same period. Despite providing the requested documentation, I received another denial based on the same explanation regarding authenticated logins. Dave has not explained how it concluded that I personally authorized the activity while I was incarcerated and unable to access my phone or account. Dave has since closed my account.

Because it is closed, I cannot access my account history or speak with a customer service representative by phone. The automated phone system simply informs me that my account is closed and disconnects the call. I have also filed a complaint with the Consumer Financial Protection Bureau (CFPB) because I believe my evidence deserves a complete and fair review.

I am not asking for special treatment. I am asking Dave to fully consider the evidence I submitted, explain the basis for its decision, and fairly investigate my dispute.
Loss:
$4500

Preferred solution: Full refund

View full review
1 comment
Guest

file a complaint with the federal trade commision ( free tap report fraud at top of site) the doj dept. of justice ( might want to search on where or who ) as for dave responding to you, i wouldnt expect much beyond a script non answer banks will close accounts just to not help someone

Marie S Vaw
map-marker Las Vegas, Nevada

Missing money and frozen account

Dave Banking - Missing money and frozen account

My money was stolen and account deleted don't bank with *** . I had over 500 dollars in my account and they cancelled the transfer and denied any other transactions.

Loss:
$530
Pros:
  • No pros
Cons:
  • Theft and holds with no live agents available

Preferred solution: Full refund

User's recommendation: Don't bank with dave

View full review
Anonymous
map-marker Memphis, Tennessee

Locked out of my card

AI Highlights
  • - There was an Amazon purchase attempt while at work.
  • - The card is locked due to that purchase.
  • - The last card use was Thursday at 12:52.
Dave Banking - Locked out of my card
Dave Banking - Locked out of my card - Image 2

My name is *** & I am writing u through text because on June 25, 2026 I saw a text saying that someone else tried to make an Amazon purchase while I was still at work & also the last time that I used my card was Thursday morning at 12:52 cause that is when my check got on my card now the issue that I am having now is due to that Amazon purchase my card is locked.

View full review
Resolved
Cassandra C Afc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Not sure why allof a sudden suspect suspicion on a trip or vacation crazy i been with Dave over 7 years or more

Updated by user Jul 27, 2026

not sure. NA havent really understood the full issue yet or problem.

Original review Jul 12, 2026

I need my information verified I can't get in contact.I can't get into the app everything is blocked n locked up.No one has followed up.or sent me an Suspicious for what and I turned on the international usage button.I can even use the app my emergency money on lock up im not a child and do not steal my money all I have left of what u see Im on a trip and need it and its not even no where near 300 bucks

Loss:
$275

Preferred solution: Access to my money

View full review
Anonymous
map-marker Antioch, Tennessee

Locked out of my card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - Locked out of my card

Someone else tried to purchase something from Amazon I'm glad that they stopped the person from buying anything with my money but now I can't use the card either though.

View full review
Stephany G Pjx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

Put my account on hold

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dave Banking - Put my account on hold

It's been a week that they put my account on hold, and my only income I get is from my work. I'm a single mom of two with disabilities, and no one emails me. They have a machine that says I need to submit bank statements of an external account and a photo ID, which I already did, and still nothing.

Loss:
$2

Preferred solution: For this to get resolved now!!

User's recommendation: I need my account fixed asap I have no money

View full review
Patricia D Luz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middle River, Maryland

Refund

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer says they were charged $3 last week without opening an account, receiving any card, paperwork, or email, and requests a refund.
Updated by user Aug 06, 2026

Not good

Original review Aug 04, 2026

Listen, y'all took three dollars from me last week without opening an account, telling me that I couldn't get an advance or something—no card, no paperwork, no email, no nothing. I want my three dollars back, and y'all can just go jump in the *** lake!

240-517-**** is my phone number. diggspatte@***.com is one of my email addresses; patricia.diggs@***.com is my other.

Loss:
$3
Pros:
  • No pros all cons
Cons:
  • Rip off can not access or speak to customer service

Preferred solution: Full refund

User's recommendation: Don’t do it

View full review
Jennifer S Upq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCEL MY ACCOUNT NOW NOW NOW!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Cancel my account now now now!!! I have requested almost 1,000 times for this to be cancelled.

This has never been processed. It is difficult to figure out how to cancel.

I never received a card but keep getting charged monthly. This is a scam!!!

Loss:
$100
Cons:
  • You take money

Preferred solution: Full refund

User's recommendation: DO NOT USE THIS IN ANY WAY

View full review

Dave Banking FAQs

Rebecca A. Garland
PissedConsumer Reporter

Dave Banking FAQs

Open the company's app and log in using the registered credentials to close Dave's account. Head to Settings and click on Edit profile. You will find this under your name on the app. The next step is to scroll down and click Close my Dave Account. The next step in closing Dave's account is to select the reason for making the decision. Once this is done, confirm the account closure, which will close all your financial accounts with the company.

You can download the Dave banking app from the company's official website. Once the app is installed, log in using the registered accounts. If you cannot complete the Dave Bankng login, click to reset the password. Once logged in, you can carry out various banking functions such as direct deposit, sending a check, recurring transfer, account management, and more. For any assistance, head to Settings.

To initiate Dave Banking log in, open the app and click Join Dave. This is if you do not have an account. Enter your email address, name, and mobile phone number, and create a strong password. If you already have an account, log in using your registered email address, phone number, and password. If you have trouble with the Dave banking sign in, click to reset the password.

To resolve your Dave account locked concern, try resetting your password. If this does not work, try to reach out to the company's support team via different methods of communication. The company's phone numbers are 1-800-633-4466 and 1-844-857-3283. Another way to contact the support team and resolve your Dave account locked issue is to email support@dave.com and davecares@dave.com.

The Dave Banking return policy depends on when a merchant processes a refund to the user's Dave Debit Mastercard. The return can take ten business days for the funds to appear in the registered account. In case of any voids or cancellations before they settle, there may still be an authorization hold on the card. Contact the support team for personalized assistance if this does not resolve the query.

The owner of Dave Banking is Jason Wilk. He is an American entrepreneur who is both the founder and CEO of Dave.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article